Elotech Gestão Pública | 11/2019 - PRESENT
Elotech provides ERP Solutions for Public Administration. As a member of the Taxation team, I'm responsible for the design and implementation of new features and bug fix, attending to tight deadlines. I'm part of the contract analysis team, working alongside my leaders to plan the future of the product.
Elotech Gestão Pública | 08/2018 - 10/2019
Elotech provides ERP Solutions for Public Administration. Provided technical support to users and business partners. Solved conflicts and retained customers on the edge of breaking contracts. Created user/technical manuals and provided training on business model, report creation with Crystal Reports and SQL queries. Achieved a few prizes for mentoring and sharing knowledge.
Atak Sistemas | 08/2018 - 10/2017
Atak provides ERP Solutions for slaughterhouses all over the country. Provided technical support to users of all sectors, like transport, acquisition, accounting, and others. Installed and maintained systems, databases and servers, creating backup routines and replication services. Created reports on demand. Designated as part time dedicated technician to a big client, raising the revenue and client satisfaction.